FAQ

Where do we deliver?
We deliver across two cities, Kanpur and Saharanpur.

Delivery areas in Kanpur

  • The areas of delivery are

       Kanpur

    • Anandpuri
    • Kidwai Nagar
    • Juhi
    • Govind Nagar
    • Arya Nagar
    • Swaroop Nagar
    • Tilak Nagar
    • Aldeco Apartments
    • Kakadeo
    • Yashoda Nagar
    • Shyam Nagar
    • Birhana Road
    • Saket Nagar

    If you have Bulk order call us and tell us your area.

     

    Saharanpur

    We are covering all areas of Saharanpur

How do we deliver?

We have dedicated team of delivery personal and fleet of vehicles operating across the city which
ensure timely and accurate delivery to our customers. Timely delivery of your order is our utmost
priority.


What is the delivery time?
Your Orders will be delivered next day at your door step. We accept COD.

How can I track my order?
You can always call up our customer care number in between 9 am to 9 pm.

Phn No: 8127106555, 07500001730

What are the delivery charges?
Baniyaonline provides free home delivery on all orders above Rs.399. Orders below Rs.399 is
chargeable at Rs.50 per order.

 

What are the modes of payment?
Cash on delivery.

Also you can directly credit our account with the order amount. The account number will be provided when asked for.

 

Are there any other charges or taxes in addition to the prices shown?
There are no additional taxes. The prices mentioned on the website are the final prices.

 

What is the Baniyaonline replacement policy?
We follow “no question asked” return policy. We request our customers to check the products on
delivery and if they are not satisfied with any product, it has to be returned immediately.
The returned product can be replaced or the amount adjusted in the bill value accordingly.
However, if you miss checking your order at the time of delivery and later find a damaged product,
Please contact our customer care No within 7 days. The packed and unused damaged item product
will be taken back and a replacement will be delivered to you on next day after pickup.

How can I cancel my order?
Please note that cancellations have to be made within 12 hours after placing an order. For cancelling
your order, you will have to get in touch with our customer support number.

 

HAPPY ORDERING :)